General
General
- Do you have a User Guide?
- Do you have a browser extension for Firefox/Chrome/Safari/etc?
- How many recipes can I have in Paprika?
- What sites does Paprika support downloading from?
- Can I enter my own recipes into Paprika?
- Does Paprika support metric measurements?
Paprika 3
- Will Paprika 3 be released for Windows?
- Why is Paprika 3 a paid upgrade?
- I purchased Paprika 3 on my iPad, how do I install it on my iPhone?
- My grocery lists are syncing very slowly.
- What happened to the Detect Clipboard URL feature?
- Why does Paprika 3 show that I have a different number of recipes compared to Paprika 2?
Sales and Pricing
- Is there a recurring subscription fee to use Paprika?
- Does Paprika support Family Sharing?
- Do I need to purchase each version of Paprika separately?
- How do I purchase a gift copy of Paprika?
- I previously purchased Paprika but do not have it installed anymore, can I reinstall it without purchasing it again?
- Is there a trial version of Paprika for Mac?
Installation
Issues
How do I...
- How do I sync my recipes between multiple devices?
- How do I remove a recipe from a category without completely deleting the recipe?
- How do I add multiple images to a recipe?
- How do I change the language?
- How do I download recipes from Pinterest?
- How do I find my Paprika version number?
Platforms
Importing
- How do I import recipes from My Recipe Book?
- How do I import recipes from Pepperplate?
- Importing text documents
- I'm having trouble importing recipes from Living Cookbook
- How to import recipes from YummySoup!
- How to import recipes from MacGourmet
Backups
Paprika Cloud Sync
- I synced and my recipes disappeared!
- My recipes aren't syncing between devices.
- Can I sync between different versions of Paprika on iOS, macOS, Android, and Windows?
- How do I change my email address?
- How do I change or reset my password?
- I am getting an "Authentication Needed" error when I try to sync.
Paprika for iOS
- My recipe photo will no longer enlarge. (iOS)
- I am having trouble installing the latest update. (iOS)
- I'm having trouble with Family Sharing.
- Paprika 2 is locking up when I print or email recipes on iOS 13.
- I purchased Paprika a few years ago, but when I try to reinstall it from the App Store it says I must purchase it.
- I'm getting the error message "This app is no longer shared with you" when starting the app.
Paprika for Mac
- I upgraded to macOS Catalina and now I can't find Paprika in Safari's share sheet.
- How do I reinstall Paprika on my new Mac?
- I'm having trouble sending emails with my Gmail account.
- Paprika asks me for my "login" keychain password whenever it starts.
- How do I reinstall Paprika 2 on my Mac?
- I'm getting an "Invalid or expired credentials" error when syncing.
Paprika for Windows
- I purchased a Paprika v1 key a few years ago, how do I reinstall it?
- I purchased a Windows license on or after November 2018, how do I upgrade to Paprika 3?
- I have installed the trial version of Paprika Windows, how do I activate the full version?
- I've lost my license key and need it to be re-sent. (Windows)
- How many different computers can I use my license key with? (Windows)
- I've reached the maximum activation limit of my license key. (Windows)
Paprika for Android
- I purchased Paprika on my phone but it won't let me restore my purchase on my husband/wife's phone.
- How do I reinstall Paprika v1 from the Google Play Store?
- Can I install Paprika 3 for Android on my Kindle Fire tablet?
- When I try to buy the full version of Paprika 3 it says "Billing service not available".
- I get the error "Unable to find existing purchase" when attempting to restore my purchase in Paprika 3.
- I'm getting a HTTP 401 error when syncing.